QUESTIONS YOU MAY HAVE...
How do I get a mockup?
Complete the mockup request form located on the bottom of each product. Within 48 hours one of our sales associates will contact you to begin the process. You can also call between 9-5 EST Monday thru Friday (954-429-1091 ext. 110) & speak directly with a member of our sales team. To help expedite the process, please have any artwork or desired logos ready for submission upon contact. Please keep in mind that we receive numerous mockup requests daily so it may take a couple of days to complete the mockup. In order to be fair to all of our customers we reserve the right to limit the number of mockups per customer.
Can I place an order not online?
Yes! Call our office between 9-5 EST Monday through Friday (954-419-1091 ext. 110). We finalize design with our sales and design team, then review your price quote based on design, quantities, shipping fees, etc. Once we review design proof, we present the final approval to the finance dept. The order will go into production, when full payment is recieved. The delivery lead time will begin; orders will be shipped and delivered on or prior to customer's dut date.
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Can I make changes after an order has been approved?
Unfortunately, once an order is in production we do not allow changes to be made. Additions will be handled as a separate re-order.
I'm a title. Click to edit me
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
What is the process on ordering?
Step 1 - Finalize design with sales/design representative
Step 2 - Price quote will be given based on design, quantities , shipping, fees, etc.
Step 3 - Review design proof and give final order approval to LW finance department
Step 4 - Make full payment to LW finance department
Step 5 - Once payment is received, the order will go into production and delivery lead time begins
Step 6 - Order will be shipped and delivered on or prior to customer's due date
Request an order or any questions contact us.
Once your order is approved and payment is made lead time begins.
How do I approve my order?
After you have finalized artwork with your sales representative, our finance department will send an email asking for your final approval. This email will include a design proof of your art work and payment instructions.
Please take time and carefully review the design proof to make sure that all details are correct.
If the design proof is 100% accurate then send a reply email giving final approval. If changes need to be made let us know and your sales representative will contact you to revise artwork. Please remember that Lacrossewear requires pre-payment on all orders and quoted lead times do not begin until full payment is received.
Please review your leagues uniform stanards prior to ordering to let your account manager know if there is a standard we need to comply with.
How do I pay for my order?
Lacrossewear requires pre-payment on all orders. Lacrossewear accepts checks, M/C, Visa, American Express and Discover. All payment arrangements need to be made through our accounts receivable department.
Please note that quoted lead times do not begin until full payment has been received.
Please see our payment page for more information.